Easy and Safe Tech Support
Easy to pick & schedule time with the Techie. Activities performed on your computer are recorded and shared with you.
Trusted Skilled Technicians
Every Techie is carefully selected, skills validated, and background checked.
If for any reason you are not 100% satisfied, we will do whatever required to make it right.
Tech Support Services We Offer
Speed up slow computer
Virus or malware removal
Connect Google home or Alexa
Slow home WIFI or home network analysis
Install, uninstall or update apps on your phone or computer
Interoperability problems of smart home devices
Access to your email account or other accounts
Data backup or transfer data to cloud
Install printer, fax or scanner drivers
Setting up appropriate parental controls on the home network
… and many more
Accessible Home Tech Support
One-time remote support service, no subscriptions, no contracts
Unparalleled holistic home tech support for a wide variety of devices and their inter-connectivity
Our services cover a wide variety of devices to ensure all your devices work together smoothly
AI to Enhance the Experience
Artificial intelligence helps match the right person to the right job
Advanced skill assessment process and methodology practiced
Intelligent diagnostics capability to expedite problem resolution
Providing efficient, trustworthy, and cost-effective home tech-support
All actions taken on your device are tracked and recorded
All activities monitored by a 3rd party verification services
How it Works
Three simple steps
Step 1 : Write your problem or query in simple English
Based on your problem, the platform identifies a technically qualified technician available to help you immediately. Using advanced AI tools, we classify your situation and match you with the right technician. You don’t have to spend time guessing who is the right technician for the problem you are facing.
Step 2 : Choose the Technician
Select the technician from the shortlist based on technician rating, rate, language, and availability. Our technicians are skilled and proficient in a variety of functions that support technology. Technicians are also required to submit a background check verified by a competent authority. So that you can pick any of the shortlisted technicians with confidence.
Step 3 : Instant Resolution
The technician will remotely connect to your computer or mobile and work with you to resolve the problem through a secure connection. The technician will connect at your scheduled time or immediately as per your convenience.
We are techiefriends. A group of techies who are committed to providing you with technology-related help, troubleshooting, and tech support. We are a team of four co-founders with a collective experience of over 100 years in the fields of IT, Finance, Operations, Sales, Marketing & Partner Relationships.
The idea has been developed and spearheaded by Latika Anand, a software engineer with over two decades of experience. The world of increasingly connected lifestyle around devices has necessitated timely and trustworthy tech support — especially for the elderly and busy professionals. Hence, Latika built a tech support platform that would enable and educate people about technology issues while supporting technicians by providing them with the necessary tools to quickly resolve any problems you may have. She is especially looking to engage and support women as technicians, so that they can earn to their potential.
The techiefriends.com marketplace has been built to support anyone at home or home office who wants to get the best value from their devices related to surveillance & security, health & wellness, elderly care, smart entertainment, and energy management, to name a few.
We, at techiefriends, are committed to transforming and simplifying tech-support for the home and small businesses so that it is fast, safe, cost-effective and efficient.