Connecting You to the Right Technician

Goodbye yearly subscription &  expensive tech-support

Our Commitment

Easy and Safe Tech Support

Easy to pick & schedule time with the Techie. Activities performed on your computer are recorded and shared with you.

Trusted Skilled Technicians

Every Techie is carefully selected, skills validated, and background checked.

Guaranteed Satisfaction

If for any reason you are not 100% satisfied, we will do whatever required to make it right.



Tech Support Services We Offer

Speed up slow computer

Virus or malware removal

Connect Google home or Alexa

Slow home WIFI or home network analysis

Install, uninstall or update apps on your phone or computer

Interoperability problems of smart home devices

Access to your email account or other accounts

Data backup or transfer data to cloud

Install printer, fax or scanner drivers

Setting up appropriate parental controls on the home network

… and many more


Our Differentiators


Accessible Home Tech Support

One-time remote support service, no subscriptions, no contracts

Unparalleled holistic home tech support for a wide variety of devices and their inter-connectivity

Our services cover a wide variety of devices to ensure all your devices work together smoothly

AI to Enhance the Experience

Artificial intelligence helps match the right person to the right job

Advanced skill assessment process and methodology practiced

Intelligent diagnostics capability to expedite problem resolution


Providing efficient, trustworthy, and cost-effective home tech-support

All actions taken on your device are tracked and recorded

All activities monitored by a 3rd party verification services

How it Works

Three simple steps

Step 1 : Write your problem or query in simple English

Based on your problem, the platform identifies a technically qualified technician available to help you immediately. Using advanced AI tools, we classify your situation and match you with the right technician. You don’t have to spend time guessing who is the right technician for the problem you are facing.

Step 2 : Choose the Technician

Select the technician from the shortlist based on technician rating, rate, language, and availability. Our technicians are skilled and proficient in a variety of functions that support technology. Technicians are also required to submit a background check verified by a competent authority. So that you can pick any of the shortlisted technicians with confidence.

Step 3 : Instant Resolution

The technician will remotely connect to your computer or mobile and work with you to resolve the problem through a secure connection. The technician will connect at your scheduled time or immediately as per your convenience.


About Us

We are techiefriends. A group of techies who are committed to providing you with technology-related help, troubleshooting, and tech support. We are a team of four co-founders with a collective experience of over 100 years in the fields of IT, Finance, Operations, Sales, Marketing & Partner Relationships.


The idea has been developed and spearheaded by Latika Anand, a software engineer with over two decades of experience. The world of increasingly connected lifestyle around devices has necessitated timely and trustworthy tech support — especially for the elderly and busy professionals. Hence, Latika built a tech support platform that would enable and educate people about technology issues while supporting technicians by providing them with the necessary tools to quickly resolve any problems you may have. She is especially looking to engage and support women as technicians, so that they can earn to their potential.


The techiefriends.com marketplace has been built to support anyone at home or home office who wants to get the best value from their devices related to surveillance & security, health & wellness, elderly care, smart entertainment, and energy management, to name a few.


We, at techiefriends, are committed to transforming and simplifying tech-support for the home and small businesses so that it is fast, safe, cost-effective and efficient.

Technology and Business Partners

Address: Edmonton, Canada

Phone: +1 833 245 8324

Email:  admin@techiefriends.com

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Quick Links

Our Services

  • WiFi Optimization

  • Network Problems/Analysis

  • Microsoft Office Assistance

  • Microsoft Outlook Issues

  • Data Back-up or Transfer

  • Data Recovery

  • Virus Removal & Clean up

  • Popup Ads or Malware Removal

  • Software Install or Uninstall on phone or computer

  • Printer Setup or Trouble shooting

  • Smart Device Set Up

  • Windows Tune Up

  • Parental Control Setup

  • Online Account Setup

  • Email Setup

  • MacBook Issues

  • iPhone Setup or software problems

  • Moving Data to the Cloud or iCloud

  • Simple Tech Query or Issue

  • Professional Advice on Device Purchase

  • Configuration of new Laptop

  • Smart watch setup

  • Head Phone Configuration

  • Helping with setup for Learning from Home